Hosted by the Library, National University of Ireland Maynooth

Monday 22nd November, 2004

Cashel Suite, Glenroyal Hotel, Maynooth

09.30 Coffee and Welcome

10.00 Quality assurance and a culture of evidence (this session will consider the development of quality assurance systems in higher education and examine their effectiveness in building a quality culture).

Saranne Magennis, Director, Quality Promotion Office, National University of Ireland, Maynooth.

10.40 Preparing for the Quality Review – the NUIM Library experience.

Helen Fallon, Deputy Librarian, National University of Ireland Maynooth.

11.00 Preparing for the Quality Review – the UL Library experience.
Lindsay Mitchell, Associate Director, University of Limerick

11.20 Coffee

11.40 Library Surveys – How to approach surveys.
Dr. Jane Horgan, Senior Lecturer, School of Computer Applications, DCU

12.00 Gathering and using survey data to enhance quality – NUI Galway’s experience of WebSurveyor.
John Cox, Deputy Librarian, National University of Ireland, Galway.

12.30 Discussion/Questions from morning sessions

L U N C H

2.00 Performance Indicators – what they are and how can they best be utilized.

Jack 0’Farrell, Lecturer, John Moores University, Liverpool – followed by questions

3.00 CERTIDoc – Developing and implementing a certification system for library and

Information professionals at European level – Briefing on the Belgium seminar.

Margaret Flood, Keeper Collection Management, Trinity College Dublin

3.30 Coffee

3.45 Beyond the Quality Review.

Pauline Corrigan, Deputy Librarian, University College Dublin

4.15 Close of seminar