Howard Shaw Training Associates
UCD Library, Belfield
9.30am- 5.00pm
Module 1 – 11 March 2005
Module 2 – 26 April 2005
Module 3 – 19 May 2005
Module 1: 11 March 2005 Leadership Techniques
¨ Introduction, Objectives of programme.
¨ Principles of management
- à Role clarification
- à Activities of managers
- à Management of processes
¨ Leadership and Teamworking
- à Leadership approaches and styles
- à Action-centred leadership module
- à People management
- à Teambuilding and development
¨ Key elements of Employment Legislation
- à Employee protection
- à Principles of the Legislation
- à Primary acts impacting management
à Managers handling of incidents and events
¨ Individual Action Planning
Module 2: 26 April 2005 Managing Performance
¨ Introduction and Objectives
¨ Role clarification, setting standards and performance measurement criteria
¨ Motivational techniques – modern approaches
¨ Addressing performance issues – Giving and Receiving feedback
¨ Managers acting as coaches and mentors
¨ Principles of performance management systems
¨ Individual Action Planning
Module 3 19 May 2005 Personal Effectiveness
¨ Introduction and Objectives
¨ Managing personal and professional goals
- à Setting goals and targets
- à Assessing self and development needs
- à Building personal development plans
¨ Effective Time Management
- à Time waste at work
- à Managing time using planners and diaries
- à Desk and file management
- à Effective principles of assertive behaviours
¨ Individual Action Planning
