Friday 24th November 2006

Seminar Room I, John Paul II Library, NUI Maynooth

9.45 – 16.00

9.45 Registration

10.00 Welcome, introductions and identifications of learning needs.

10.30 Information Services in the modern academic library

Ellen Breen, Dublin City University

11.00 The View from the Ground: experiences at the Information Desk.

Ann O’Donoghue, NUI Maynooth and

Kathleen Woulfe, DCU

11.30 Coffee

11.45 Information Desk Case Study – NUI Maynooth

Mary Antonessa, NUI Maynooth

12.15 The Reference Interview

Carmel Harnett, Dublin City University

1.15 Lunch

2.00 Working with a diverse user community

Ann O’Brien, Access Officer, NUI Maynooth, Sean Breen, (former) Library Disability Liaison Officer, TCD, Liam McGlynn,
Project Co-ordinator, Offaly Outreach Education Project and other speakers (to be confirmed)

3.45 Feedback, questions, comments, course evaluation

4.00 Close