Course Code:   ANLTC 2012/03

 Venue:                 Glenroyal Hotel Maynooth

Date :                     Tuesday 15^th May 2012, 9.30 – 16.45

Places:                   30

Cost:                       €120  (The places allocated for the unwaged are now full 5 May 2012)

Target Audience:             Library Staff who are writing or wish to write for publication and library staff who wish to hear about their peer’s library research and practice.

Description:  This seminar will provide an opportunity to:

• Hear  about published research and practice from library colleagues
• Get insights from a university librarian on the value of academic writing to both the development of the library profession and to individual professional development
• Explore using professional writing and other activities to develop a professional portfolio
• Learn from the experiences of the participants, how to:

• Craft “everyday” work experience into publishable articles for professional and  peer-reviewed journals and conference posters
• Explore how to develop an article for a peer-reviewed journal from a dissertation or
  project
• Identify which data to routinely collect from practice and determine an appropriate level of data collection to use as evidence/results in articles/posters
• Hear experiences of colleagues in dealing with a variety of journals and journal publishers
• Demystify the peer-review process
• Gain insights into which journal/conference might be “best” for your article/poster
• Explore whether to write in library journals and/or journals from other disciplines and
  whether to co-author or write alone
• Learn how to develop productive writing practices

Poster Exhibition:  Both attendees and speakers will have the opportunity to exhibit posters, if they wish, and some time will be allocated during the day for the viewing of posters.

Programme

Application Form

Course Code:    ANLTC 2012/02

Date:                  Tuesday 24^th April 2012

Description:     When responding to enquiries by phone, email, text etc, we are deprived of nearly all the clues we take for granted face-to-face. With no eye contact, facial expression or body language – and frequently no tone of voice – it’s vital to manage communications with the enquirer effectively. The risk of misunderstanding or offence is high; customers tend to be more impatient, and it’s very easy for them to take their query elsewhere.

Designed for experienced enquiry handlers within the organisation, this programme draws on good contact centre practice to demonstrate the special techniques needed in managing and operating a remote enquiry service. It includes extensive use of group practical work and an emphasis on branding, presentation and customer care.

By the end of the programme attendees will have:

• considered the differences between face-to-face and remote enquiry handling
• assessed the requirements for operating an effective remote service
• practised receiving, responding to and reporting back on enquiries by phone and email
• developed customer care strategies to keep the enquirer on-side
• learnt how to deal with enquiries effectively

Audience:    This programme will be of benefit to staff who deal with enquiries by phone, email, text or instant messaging. Managers who operate or are developing a remote enquiry service will also benefit. Anyone who needs to discover the challenges of dealing with enquiries when the enquirer is not present will also find this programme valuable.

Presenter:    Tim Buckley Owen.  Tim is the author of the classic textbook ‘Successful
Enquiry Answering Every Time’ (Facet Publishing, 6th edition due 2012).  He’s had nearly 40 years’ experienceof handling enquiries – in quick reference, special enquiry work and extended desk research.

Note:                            Numbers are limited on this course

Host library:                 Dublin City University

Course Location:         Training Room 1, DCU Library, Glasnevin,  Dublin 9

Fee:                               €120

Programme

Application form

Date:                           Friday 23rd March 2012                      0930-1630

Description:               Library staff are often faced with the task of making a presentation. Do you want to change the way you present information and use a more interactive digitally enhanced fun way to do the job? Do you want your presentation to be more visually interesting, unique and engaging? If so, then this course is for you!

The course is designed to teach participants how to use the Prezi software to make outstanding presentations that are different and as an alternative to PowerPoint slideshows. Using a canvas and a unique Zooming User Interface Prezi allows you to present your ideas in a non linear way, to tell a story or present a mind map of complicated concepts. You can insert text, images, files, or embed videos from You Tube as well as turn your PowerPoint presentations into Prezi.

Training documentation and links to useful websites will be provided on the day.

By the end of the course participants will have:

• in-depth knowledge of the Prezi software
• hands-on experience of using Prezi
• the ability to create a Prezi from scratch
• the skills to enhance a Prezi presentation with advanced tools and techniques
• an account in the cloud to store and share your prezis
• the experience of presenting with Prezi

Audience:                   The course is directed at library staff who make presentations as part of their role. Participants will be asked to register for a prezi account (educational) in advance of the course.

Note:               Numbers are limited on this course

Host library:               Dublin Institute of Technology

Course Location:       Training Room 1, DIT Library,Aungier St.Dublin 2.

http://www.dit.ie/tools/locations/

Presenter:       Vincent Farrell, Learning Development Officer,

Learning Teaching and Technology Centre, DIT

Fee:                             €120

Programme

Course code: ANLTC 2011/01

Venue: Glenroyal Hotel, Maynooth, Co. Kildare

Date: Thursday 24^th February 2011

Description: In this one-day seminar, publishers, editors, authors and other experienced writers will offer
insights and advice on the following

• publishing articles
  in peer-reviewed journals
• submitting conference
  papers and posters
• publishing book
  chapters and books
• developing your
  practice and research into an advanced degree

This seminar will provide an opportunity to learn from experts in the field. It is not about the mechanics of writing.

Poster Exhibition: Participants in the seminar will be invited to bring poster presentations and exhibit them if they wish. Emerald Group Publishing Limited will offer a prize for the winning poster. This will be a book of the winner’s choice from their book store http://books.emeraldinsight.com/.
Posters may have been previously exhibited.

Audience: Library Staff who actively wish to write journal articles, books or book chapters, present
posters or undertake advanced degrees.

Places: 30

Cost: €120

Programme

McGuinness Writing an  academic book

Scott Writing for  Emerald Journals

Poster Guidelines

Course:   Managing Exhibitions in Libraries – an Introduction

Course Code:  ANLTC 2011/02

Date:  Tuesday 12 April 2011

Venue:   National Library of Ireland

Description

Developing exhibition programmes in Libraries is a relatively new feature in many Libraries. The National Library has been responsible for a number of exhibitions over the recent past, including the award winning Yeats exhibition, but staff are also involved on an ongoing basis with smaller temporary installations to promote different aspects of Library collections and services, they have built up considerable in-house expertise in developing exhibition progammes.

The course will cover the following areas:

• The purpose of exhibitions and choosing an exhibition theme
• Designing an exhibition, content, material, visual, multimedia
• Conservation and preservation requirements
• Marketing
• Developing educational programmes around exhibitions
• Tour of the Library’s Discovery Exhibitions

Audience
This course is intended for library and information staff involved or
responsible for developing exhibition and the progammes around them.

Note: Numbers are limited to 15

Cost: €120

Presenters
Staff from the Exhibitions and Outreach Department of the National Library will provide this course

Course:  Service Innovation in the Academic Library

Course code: ANLTC 2011/03

Venue: University of Limerick

Date: Tuesday 19^th April 2011

Description:

A myriad of changes and consequential shift in the information landscape of academic libraries has created exciting opportunities to develop new ways of improving service to customers. In order to stay current and
relevant to the user population, libraries are tailoring their services, considering new styles and models of service provision and implementing a more effective targeted front-of -house information services function. In this one-day seminar there will be an opportunity to hear from practitioners who have introduced new service models and those who advocate new approaches and new ways of thinking.

Speakers:

Jane Core, Director Academic Service, Northumbria University “Libraries and Librarians for the Future”

Cathal McCauley Librarian,  NUI Maynooth “New Directions for the academic library”

Maire Lanigan, Director of Information Services and Libraries, City University, London.  “Managing the academic library in a cold climate: reshaping service, space and collections”

David Fay, City Libraries Manager, Newcastle City Library. “New Way’s of working …..redefining the role and presentation of front line service”

Maxine Melling, Director of Learning and Information Services, Liverpool John Moores University. “Partnership working: super-converged service delivery in universities”

Audience: All Library Staff

Places: 40

Cost: €120

Programme

Course:  The Printed Word in Irish Humanities Research

Code: ANLTC 2011/ 04

Date: Tuesday 21 June 2011

Venue: Royal Irish Academy, 19 Dawson Street, Dublin 2

Description

In this seminar, experienced researchers in the broad field of Irish studies will discuss the value of particular kinds of sources in their research work. The perspective is different from the usual student-centred focus that informs much of the core work in Irish university libraries. This seminar is about how library collections are used in humanities research by academics.

New research undertaken by academic staff in the humanities in Ireland is in the process of being transformed by the availability of online resources. While enthusiastically welcoming developments such as the availability of mainstream journals online, and the digitisation of selected manuscripts from special collections, researchers are well aware of the limitations of what is currently available online. In most specialist fields in the humanities, and perhaps particularly on topics of Irish interest, there is
still a long way to go.  This seminar is not simply about what’s not yet online; it’s about what researchers need and how they use whatever resources are available to them  in whatever format. Thus, for example, speakers will address the issue of using printed texts and online versions of those same texts in tandem, where both are available.

In all our libraries, there is much of special value in the bound volumes from the eighteenth to twentieth centuries that is unlikely to be superseded for decades. In libraries where space is at a premium, are
publications of ongoing value for humanities research in danger of becoming a victim of the demand for more ‘social space’?

This seminar offers an opportunity for librarians to listen to academic researchers in the humanities and discuss their methodologies and the resources, particularly the printed sources, they need to be available to them in their research libraries.

The course is designed to operate at two levels. It offers humanities subject librarians an opportunity to learn how active researchers in the humanities actually use research libraries, and to become familiar with key
resources. It also offers policy makers in research libraries the opportunity to enhance their awareness of the continuing value to researchers of the printed research tools already in their collections.

Presenters: Prof. James Kelly, Department of History, St Patrick’s College, Drumcondra; Sarah Gearty,
Cartographic editor, Irish Historic Towns Atlas; Prof. Raymond Gillespie, Department of History, NUI Maynooth; Marie Boran, Moore Institute, NUI Galway and Special Collections Librarian, James Hardiman Library, NUI Galway.

Cost: €50

Closing date: 14 June 2011

Programme
 

Course: “The show must go on: sustaining libraries in challenging times”

Code: ANLTC 2011/ 05

Date:  Wednesday 30^th November 2011 at Trinity College Library Dublin.

Target Audience: The course is specifically geared to library staff involved in the provision or management
of key tasks and/or staff.

Description: The morning session is about how we in academic libraries can meet the challenging times
head-on. We have John Cox, University Librarian, NUIG setting the scene. We’ll then hear from Helen Fallon & Lynne Budden about how NIUM is meeting the challenge via Staff Development. Finally we’ll hear from John McDonough, of the Oireachtas Library & Research Service about the Fas JobBridge Programme how
it works and its benefits. Then we’ll get tips from practitioners in the field (in UCD and UL) about their schemes.

The afternoon session is on how we as a profession are coping with these challenging times. We’ll hear from Caitriona Sharkey will tell us about the Library Association of Ireland report on Employment Support. Diane
Sonnenwald, SILS will then tell us how they are providing ‘real life’ experience for their students. We’ll then hear Denise Kennedy from the National Library Ireland about the programme they operate to provide studentships and volunteer opportunities to SILS graduates and entrants.

Presenters: John Cox, University Librarian, NUI Galway; Helen Fallon, Deputy Librarian, NUI Maynooth;
Lynne Budden, Staff Development Officer, NUI Maynooth; John McDonough, Head of Collections, Library & Research Services, Houses of the Oireachtas; Ursula Byrne, Head of Academic Services (Humanities & Social Sciences), University College Dublin; Aoife Geraghty, Head, Information Services, University of
Limerick; Caitriona Sharkey, Ernest & Young and committee member, Academic & Special Libraries section, LAI; Diane Sonnenwald, Head of School and Professor of UCD School of Information and Library Studies; Denise Kennedy, Head of Human Resources & Transformation, National Library of Ireland.

Programme

Presentations:

L Budden NUIM

U Byrne UCD

J Cox NUIG

H Fallon NUIM

A Geraghty UL

J McDonough Oireachtas

C Sharkey LAI

D Sonnewald UCD

Course Code:    ANLTC 2010/01

 Date:    Wednesday 3 February  2010                       

 Venue:    John Paul 2 Library, NUI Maynooth 

 Description:     Writing for academic publication offers library staff an opportunity to share experiences, research, opinions and practice with colleagues nationally and internationally.  While this course focused primarily on writing for journals, other forms of publication such as book reviews, book chapters and conference papers will be touched on.  The course has a strong practical emphasis and participants will do an outline and begin to draft an article during the workshop.

 Audience:     The course is for library staff who wish to write for publication.

 The morning session is a workshop.  Following lunch, librarians who have published will share their experience and a journal editor will give tips and practical guidance on maximising the chances of publishing

 By the end of the course participants will have:

Institutional repositories and metadata

Course Code :    ANLTC 2010/04

Date :    Wednesday 1 September 2010                       

Venue :     The Library, DCU 

Description:    This course will be tailored to meet the needs of ANLTC member institutions and will be delivered in the context of existing work done on local institutional repositories and on the national portal.  Through the course participants will build on their current metadata skills and learn to improve the performance and retrievability of material from institutional repositories.    This course is not about setting up an institutional repository.

Audience:    This course is intended for library and information staff with responsibility for metadata development, creation and for the tagging of a variety of materials in institutional repositories.   Numbers are limited to 15

Cost:    €120

Presenter:    David Haynes – CILIP Trainer.   David is an information consultant who has advised professional bodies, government departments, academic institutions and commercial organisation about taxonomies and has developed file plans, thesauri and classification schemes. He is also author of ‘Metadata for Information Management and Retrieval’ published by Facet Publishing.

Designing and delivering a new learning space 

Venue:    McClay Library, Queen’s University Belfast

Course Code:    ANLTC 2010/05

Date:    14-15^th October, 2010

Description:    Current trends in library design include provision for self-service, social learning and mobile technologies, with reference to ‘digital natives’ and the internet generation. The McClay library at Queen’s opened in 2009 and is an excellent example of current library building. Bringing together wide-ranging library, computing and media services in a single location, the building blends the best features of a traditional library with the latest technology. The highest quality services and support are fully integrated within the building, making it an exciting and essential part of the student experience at Queen’s.

It is clear that the ‘internet generation’ no longer learns in a traditional or formal way. They have a more immediate response to ideas, value easy access to information and are comfortable using IT in every shape and form. Learning, through interaction, exposure and linking ideas and information by association, rather than through linear thinking, has become a new focus in education. This presents a challenge to anyone refurbishing or designing libraries from now on.

Associative learning is a term familiar to psychologists and describes the ability to link objects and behaviour. Research at the Salk Institute indicates that ‘Our eyes take in the visual environment and break the incoming images down into simple features such as color, brightness, motion and form…this ability helps us to make sense out of what we see faster and more efficiently.’

Salk Institute (2007, March 15). Associative Memory — Learning At All Levels.   Science Daily. Retrieved May 5, 2010,    http://www.sciencedaily.com/releases/2007/03/070314134812.htm

Audience:    This is aimed at those with responsibilities for library design and service development.

Programme

Cutting-edge internet search techniques

Course Code:     ANLTC 2010/07

Date:     Monday 29^th November 2010        09.30-16.30

Description:    Efficient searching of the Internet can be invaluable when dealing with enquiries. Simply entering a few keywords, or juggling a string of Boolean algebra into your favourite search engine can sometimes produce just what you need to give a good answer. However, on those occasions when you end up with absolutely no hits, or worse still thousands of apparently useless results, it can be extremely frustrating.

This course is designed to help participants use the Internet as effectively as possible when dealing with enquiries. Practical examples and hands-on approaches will reveal the nature of the Internet, and help discover the most appropriate ways to find relevant materials.

By the end of the course participants will have:

• in-depth knowledge of the world wide web, the invisible web and the human web
• the ability to choose appropriate search engines and other discovery tools
• templates to help with advanced search strategies
• a set of URLs to keep them updated on advances in search techniques
• hands-on experience of trying out some cutting-edge techniques

Audience:    The course is directed at library staff who have been using the Internet to answer enquiries for at least two years. Participants must understand the basic mechanics of using the net, and have some experiences of the joys and disappointments of searching.

Note:    Numbers are limited on this course.

Host library:     James Hardiman Library, NUI, Galway.

Presenter:    Terry Kendrick, CILIP Trainer

Fee:                 €125

Managing exhibitions in libraries 

Course Code:    ANLTC 2010/06

Date:    Thursday 2^nd December 2010   RESCHEDULED TO 2011                     

Venue:    National Library of Ireland  

Description:    Developing exhibition programmes in Libraries is a relatively new feature in many Libraries. The National Library has been responsible for a number of exhibitions over the recent past, including the award winning Yeats exhibition, but staff are also involved on an ongoing basis with smaller temporary installations to promote different aspects of Library collections and services, they have built up considerable in-house expertise in developing exhibition progammes.

 The course will cover the following areas: 

•  The purpose of exhibitions and choosing an exhibition theme
• Designing an exhibition, content, material, visual, multimedia
• Conservation and preservation requirements
• Marketing
• Developing educational programmes around exhibitions  
• Tour of the Library’s Discovery Exhibitions

Audience:    This course is intended for library and information staff involved or responsible for developing exhibition and the progammes around them.

 Note:    Numbers are limited to 15

Cost:    €120

Presenters:    Staff from the Exhibitions and Outreach Department of the National Library will provide this course.

Application Form

• 80: Library Services to Non-Traditional Users
• 81: Collection Management Strategies for the Hybrid Library
• 82: Searching the Web
• 83: Group Facilitation Skills
• 84: Supervisory Skills
• 86: Marrying effective learning and teaching with online technology:  in an information skills context
• 87: Tools and Techniques for Project Management
• 89: Disaster Planning for Libraries

• 91: DDC 22
• 92: Conflict Handling and Resolution
• 94: Introduction to Subject Cataloguing using LCSH
• 95: Reference Skills
• 97: Managing Electronic Resources
• 98: Using Web Technology
• 99: Supervisory Skills
• 100: Continuing Professional Development Colloquium
• 101: Quality Measures
• 103: Reality of the Virtual Learning Environment

• 2005/01 Designing and Delivering Information Skills Sessions
• 2005/02: Digitization Workshop
• 2005/05: Writing for the Web
• 2005/06: Conflict Handling and Resolution
• 2005/07: Managing Outsourcing
• 2005/08: Innovative Marketing for Libraries
• 2005/11: Budgeting and Financial Management
• 2005/12: Information Desk Skills