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ANLTC
2005/07, Managing Outsourcing: Key issues for Libraries:
evaluation summary
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Course
Title: |
Managing
Outsourcing: Key Issues for Libraries/ Presenters Sheila Pantry &
Peter Grifriths |
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Venue:
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Date:
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Institution/Organisation:
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Compiled
from 22 completed evaluation forms, out total attendance of 26
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Strongly
Disagree
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Disagree
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Agree
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Strongly
Agree
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Content
& Design |
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|||||
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The
objectives for the event were clearly identified |
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3
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12
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7 |
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The
event was relevant to my needs |
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2 |
12
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8 |
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The
pace of the event was appropriate |
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3 |
10
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9 |
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Handouts/materials
were appropriate and useful |
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1
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15 |
6 |
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Practical
sessions was well organised |
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18
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3 |
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Subject
matter was covered to an appropriate level |
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5 |
15 |
2 |
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Presentation |
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Presenter
demonstrated good knowledge of the subject |
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2 |
8 |
12 |
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The
material was presented clearly |
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12 |
10 |
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The
pace of the presenter was appropriate |
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2 |
9 |
11 |
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The
presenters were responsive to questions |
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1 |
17 |
4 |
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Audio
visual aids were high quality and effective |
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1 |
17 |
4 |
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Venue
and Administration |
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Pre
event administration was satisfactory |
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12 |
10 |
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The
training room was comfortable |
2 |
3 |
17
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Equipment
for sessions was satisfactory |
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15 |
7 |
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The
catering was good |
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9 |
13 |
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Overall
Satisfaction |
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Overall
the event met my objectives |
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3 |
14
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5 |
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Overall
I was satisfied with this event |
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3 |
14
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5
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Open
Questions
1.
Which part of
the Course did you find most relevant?
·
Selecting the
supplier/Evaluation of bids (2)
·
Outsourcing
agreements
·
Discussion and
guidelines on information audit & defining what is needed from outsourcing
(2)
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Communication:
Keeping staff informed and happy
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Question &
Answer sessions
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Outsourcing
agreements. Afternoon session (4)
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Good overview
·
Breakout
sessions and discussion (4)
________________________________________________________
2.
Which part of
the Course did you find least relevant?
3.
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Too much of
the morning session spent on definitions
·
Information
audit – too theoretical (2)
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It was all
very useful
·
All of the
course was useful and relevant to my needs
·
Focus rather
general (2)
·
Introductory
session (3)
·
Focus toward
small specialist information services rather than academic & national
libraries
·
All very
informative
__________________________________________________________________
4.
Have you any
other suggestions for improvements to the course?
·
The discussion
sessions could have benefited from being a bit longer.
·
Some practical
examples of service level agreements in various areas
·
More practical
approach/examples of the information audit
·
Case based
material. More examples of
successful/unsuccessful projects
·
The course
would have been better if more tailored specifically to the Irish academic
libraries scene
·
More in-depth
analysis about how you would go about outsourcing
·
Morning coffee
break at 11.30 was a bit late.
·
List of
participants
·
The use of
name tags
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Acoustics of
the room could be improved. Difficult
to hear at times particularly questions from participants (3)
_______________________________________________________________
4.
What other activities would you like to ANLTC to offer?
·
Managing of
resources
·
Managing
electronic resources
____________________________________________________________
·
Very good
& informative course
·
Course was
very well presented
·
It might be
useful to explore a way for attendees on this course to follow through on this
topic
____________________________________________________________
Updated: 23 May 2005